I don’t know how Old Navy operates but working at Kohls years ago (and as far as i know it hasn’t changed on this) the tags inside are just generic item numbers, and the sewn soft security chips are only in high priced clothes and are there only to set off the machine at the door. There’s no way to tell if a particular jacket has been bought previously, unless Old Navy has a fancy system for that that i haven’t seen anywhere else. And the jacket could have been gifted or bought on a card he no longer uses. So their reasoning for “scanning” his jacket seems like bullshit to me at every angle, which obviously it was.
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