Shannon Plagman. Sadly she’s deleted her Twitter account.
Note, I’m not outing her. Her last full name has been trending on Twitter. I post it here only as a middle finger to the racist piece of shit who knows she’s a racist piece of shit and hence tried to hide her last name.
No offense to you, but this is bullcrap. A district manager does not take orders from a store manager. She was complicit. And she knew it, or she would not have refused to give her last name. They were both out of line. As @Grey_Devil noted, it wasn’t their job, and it’s up to Loss Prevention to notice what customers wear on the way into the store. Beau Carter and Shannon Plagman went out of their way to racial profile and humiliate a man for the color of his skin. Period.
Of course it’s bullshit. These employees were lying to cover their own racist discrimination. I’ve shopped at plenty of stores wearing previous purchases there and never once have I been asked to scan my own property at checkout. Moreover, that’s not how point-of-sale systems work. You’d have scan the card used to purchase the item and then look up the sales records for that customer around the date and time they made the purchase, and not all PoS systems make that information available to the user at checkout, and it doesn’t work at all if the person paid cash. Moreover, doing that for every customer would slow down lines and take so much time the worker is paid for that no retail company would ever seriously consider such an idiotic soviet-style policy. And finally, white people would almost universally tell them to go fuck themselves with varying degrees of politeness.
Anyone excusing the blatantly racist actions of these employees has either decided to forgo critical reasoning in their clueless quest to avoid seeing the obvious racism, or they’re deliberately obfuscating what’s plain to see.
It is sad, but yes, actions speak so much louder than corporate boilerplate nopologies. Good on Old Navy for canning these racist pieces of shit.
