Honestly, she may have a perfectly valid complaint here, especially if she wasn’t sufficiently warned to wait a while before eating it. I’ve also received some rock-hard ice cream sandwiches that were frozen with dry ice, which are far colder and harder than frozen treats that you’d get from your home freezer or a supermarket. Dry ice is -109 degrees Fahrenheit. Something from a supermarket or home freezer is in the neighborhood of zero degrees Fahrenheit. If you’ve got a frozen object that’s more than 100 degrees below zero then just holding it in your hands waiting for it to warm up a bit can be a bit dangerous.
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