It's still annoying. Otherwise this was really thought-provoking.
Once upon a time, I spent some time selling credit card processing services. Almost all of the people I talked to were contracted for 3-5 years, with a hefty penalty if they broke their contract. It never occurred to me this "switching cost" was the exact difference between a good service and a crappy one. What a smart marketing move, to be able to say, "there's no cost to cancel, because we're sure you won't want to."
I think RSJ is Really Special Joints. Or maybe joists. What is a joist, anyway?