After violently dragging a passenger from overbooked flight, United Airlines apologizes to everyone else

She’s posted three more to double down on the righteousness of the original tweet she felt compelled to delete. Hey Lisa, if your tweet was acceptable, why did you delete it?



Thankfully, people who know the difference are calling her story the unethical bullshit it is.

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Does the airline have the ability to look up which passengers have past felonies? Is that how they choose who gets thrown off the plane?

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No, they have PR hacks like Lisa Fletcher do that for them.

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This has probably already been said, still making my way through this thread, but that thought was one of the first that occurred to me, too. I think my thoughts went something like:
That noise can’t be coming from a human, can it?
Oh, OMFG! the unnecessary brutality! (Relive memories of brutality at the hands of authority figures. Shake it off.)
What a shitty shared passenger experience…
I wouldn’t want to be the person who takes over that empty seat!!!

I mean, do you think the deadheading crew saw the doctor being dragged out, unconscious and bloody and was then told, “please come aboard, a seat has opened up for you.”

I’m not meaning to make light of a horrible situation, but it would be pretty funny to see the look on his/her face when reality dawned, somewhere around 10,000 feet.

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BREAKING NEWS: My desk is covered w court & legal docs re United’s troubled past, involvement in 9/11 attacks

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Oh my. I think the marketing guru responsible for this works at Pepsi now.

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Do you know they beat a man almost to death for your seat?

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I’m not defending United - I think Oscar Munoz would have strangled that man to death himself if he thought, all things considered, it would get him a bigger bonus this quarter - but I do think this case highlights a much bigger problem. Having business policies of taking a dump on your customers is one thing, but when those practices lead you to a situation where you are ejecting a customer from your vehicles and the customer refuses to leave, what are you supposed to do? In a civilized society you are supposed to call security/the police… right?

But in America if you call the police or call airport security or call whatever other security apparatus is around, you are calling people who will strangle you to death not even for a bonus.

I mean, can this guy even sue United? For what, for calling security? In order to win that case wouldn’t he have to successfully argue that calling security is a reckless act? Can he sue the people who dragged him off the airplane? Maybe, that’s why cops make sure their victims are dead - no living victim means no trouble.

People might try to avoid United, but realistically, the only reason this was a United incident as opposed to an incident with some other airline is a fluke. Every minute of every day is the opportunity for someone to be beaten unconscious by security at an airport. All your options are sociopathic.

I think you might just have to eat the rich.

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Sometimes I like to wonder what the news media would come up with to try to smear me in such an event. I have not had a particularly exciting life.

  • I got detention a lot in 5th grade for not turning in homework (troublemaking thug!)
  • I’ve been clothing-optional camping (possibly-satanic nudist!)
  • I’ve had a threesome (college sex scandal!)
  • I … um … still have a library book I checked out 18 years ago and forgot to ever return. (Defrauding the taxpayers!)
    EDITED to add my ticket for expired vehicle registration clearly I am a dangerous societal misfit.
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No, United thought the man was a guitar.

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http://www.npr.org/sections/thetwo-way/2017/04/11/523451560/after-unsatisfying-answers-united-offers-deepest-apology-for-violent-video

I suspect United is not going to have issues with overbooked flights for quite a long time.

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Indeed, if they bumped all ticket prices up $100, they could do without the overbooking. However, some jerk airline would discount the tickets by a $100 and re-introduce bumping, and everyone would be lined up around the block because $100 is worth way more to most of us (including me) than some chance of being bumped and we’d back to square one.

As it is, airlines to tend to bounce travelers who paid the lowest fares, so you can lessen the chance of being bounced by traveling business class.

The option that isn’t on the table is paying the prices we do now, but without any of the trade-offs that we make to pay the prices we do now.

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Thank you, yes. I’ve been trying to say this in separate subthreads but haven’t been getting traction on it.

Or eliminate it entirely by by flying in your own private jet.

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With respect to the actual situation, UA should have upped the offer to $1300.

If they still found no takers, and the original fellow picked refused, they should have found some older fellow and asked them to disembark to help defuse the situation.

I’m pretty certain that if they personally appealed, there’s enough people around who understand that we’re all occasionally asked to make sacrifices for difficult situations that
they could have found someone.

(These sort of things are needed when people have strongly different ideas of what the social contract entails. I’m certain the fellow was genuinely enraged at his perceived violation of his rights, while I’d be figuring that it sucks, but it beats paying an extra $100 for every cut-rate ticket I’ve ever bought (all of them).

Calling the cops was just plain stupid.

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It’s like I don’t even know you anymore.

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Archived!

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As a librarian, I’m gonna say that at this point you should just keep it. They’ve already written it off and removed it from the system. If you’re feeling really guilty, just donate the value of the book to the library. That’ll be less work for everybody.

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