I find this report most odd. I’ve done business with Amazon for more than seventeen years and they have never failed to come through if there is a problem with them or with a third party seller (Marketplace).
Mind you, I’d never buy a $1,500 dollar item from a total stranger with no significant history (I understand there was only one feedback on that seller.) If something goes wrong, even if you get your money back, you are out the time and frustration and nervous energy and have to start your shopping all over again.
I’m not saying the person is making this story up, I just do not understand the outcome as it is evident, as presented that the package was shipped to the wrong place.
This makes things a little gray as Amazon provides the seller with a printed shipping label based on the info the buyer provides and the seller, if smart, uses it. SO something is amiss from the get go here.
Things just do not quite add up but I’m cursed if I know from which side the problem emanates.