American Airlines is suing Gogo over its crappy Wi-Fi
The funny thing is that I was on a United plane that claimed to have WiFi but didn’t. The only people that I could access were the GoGo people who explained that the WifFi was not their wifi. It wasn’t So I didn’t have any service at all, not even crappy service. On the other hand, It gave me permission to not be connected for 3 hours. Hey books still work!
I got an email from American Airlines a couple of weeks ago telling me that the flight I’d lately booked wouldn’t have the promised wifi on it. Makes no nevermind to me, I wouldn’t be getting on a plane without at least a couple of flightsworth of offline entertainment. (All the same, I did turn the email upside down and shake it to see if any sort of compensation fell out of it, but no.)
If your service isn’t good enough for American Airlines, it must really be awful.
I tried Gogo once when they offered a free trial. It was shite then and I can’t imagine it’s got any better. Ludicrously expensive crap that I would never shell out for from my own pocket. I do appreciate it’s less of a ripoff than hotel Internet, since there are at least some technical challenges, but still… I’ll just read a book for a few hours, thanks.
Every AA flight I’ve been on in the past year has promised wifi; even at the gate, I was told the flight was wifi-enabled. And then I’d get on and they’d say “our wifi isn’t working!”. Every time.
gogo got sandbagged by more recent competitors. It’s not even close …
I’ve been using the new wifi on Jetblue since it was in beta form and the difference is insane - on Jetblue I can simultaneously run multiple VPN clients while participating (listen only because I didn’t want to be rude) in both Webex and Lync meetings with VOIP audio. Works wonderfully with the caveat that you occasionally fly through no-service zones. With gogo wifi I can barely browse a website or bring up my calendar.
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Every AA flight I’ve been on in the past year has promised wifi; even at the gate, I was told the flight was wifi-enabled. And then I’d get on and they’d say “our wifi isn’t working!”. Every time.
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I’ll bet they had no problem transmitting your credit card number to their bank. Nope - system’s working just fine thanks!
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