Boing Boing's Undisclosed Paid Endorsements - Do They Violate FTC Guidelines?

So,

Do They Violate FTC Guidelines?

No.

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##Does Answering A Headline Ending In A Question Mark With ‘No’ Make Any Difference To The Preponderance Of Such Headlines?

[quote=“codinghorror, post:100, topic:51967, full:true”]
If people see visible ads on the page, they assume you are making money from their visit. Affiliate links are hardly a stretch at that point.[/quote]

BB ads are marked “Advertisement” or “Sponsored Post”. It is very much a stretch to assume that readers would know that links in posts that are not marked as ads or sponsored, and that seem to be merely personal recommendations, are paid links. I didn’t know the extent to which BB uses affiliate links, and I still don’t. (I’m not even sure that posting multiple Amazon Associate IDs on a single website is allowed by Amazon.)

Let’s play “Affiliate Link Bingo!” Well, maybe it’s more like “Paid? Or Unpaid Link?” Which links on this recent BB post are affiliate links?

Do you think the average person can tell? Hell, I mouse overed the links to see the URLs and I’m still not sure - I don’t know the affiliate link format for every vendor. And BBers seem to be using personal Amazon Associates IDs rather than one for the site, which threw me off and initially made me think Cory’s link to The Encyclopedia of Early Earth wasn’t an affiliate link.

Anyway, the point is that it is utterly unclear which links are paid and which are not. There is no clear and conspicuous disclosure, as required by FTC disclosure guidelines. There isn’t even any meaningful disclosure - the generic disclosure hidden in the privacy policy is not specific, and doesn’t say which. The average reader certainly doesn’t know which are which, or even that some of them are paid links.

I actually wrote my headline with the answer “Yes” in mind. I’m a contrarian that way.

I think I’ve provided extensive, clear, on point citations of the FTC Endorsement Guidelines and related FAQ to prove it. I don’t see you any contrary argument or evidence by you, other than your unavailing assertion that your own site has no disclosures. Same goes for miasm’s devastating disproof, consisting entirely of the word “no.”

On what basis do you claim that the undisclosed paid endorsements on BB do meet the FTC guidelines?

I think you should take your grievance to the FTC. You got an official BB response.

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Ahhh but saying that they don’t meet the guidelines is not the same as saying that they don’t fall within the boundaries of the guidelines.

Like I said before, even within the recommendations of the FTC, they suggest a ‘best practice’ but then also go on to define a basic (I called it) ‘practice’.

Are you suggesting that boingboing practice isn’t represented as such in the guidelines you linked to or have you perhaps lost a little perspective on this matter?

/devastating

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I guess it all comes down to ‘Should I trust this guy Mark, from the internet’?

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I sure hope you have put this level of effort into telling Amazon.

otherwise this would seem like just, i dunno, attention seeking behaviour?

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That sounds like a dodge to me, CH. You can’t actually show that BB’s undisclosed paid endorsements meet FTC Disclosure Guidelines. And, yes, they are paid endorsements.

Endorsement + Payment = Paid Endorsement

Rob’s argument was not so much that BB’s undisclosed affiliate links actually meet the Guidelines, but “Squirrel!” He dismissed the Guidelines as

And he noted that the guidelines aren’t enforced, as if that means BB shouldn’t follow them. Rob also tried to claim clear and conspicuous disclosure (as called for in the guidelines) is a bad thing, saying

What Rob failed to do is convincingly dispute that this applies fully to Boing Boing:

Hiding disclosure of affiliate links in obscure places is exactly what Boing Boing is currently doing. The “disclosure,” such as it is, is buried in the Privacy Policy.

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It was a dare. How can you not see that?

Rob’s argument was that he is done.

Turn the lights off on your way out.

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Well I wouldn’t call it a dare. I thought there were some nice, thoughtful, reasoned responses here. Both from BB officially and from others in the community.

But what else is to be done if that does not suffice?

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Why would you say that? Are you hoping to get BB banned from the Affiliate Program???

The Amazon Associates Program Operating Agreement says this:

[quote=“Amazon Associates Program Operating Agreement”]10. Identifying Yourself as an Associate

You will not issue any press release or make any other public communication with respect to this Operating Agreement, your use of the Content, or your participation in the Program. You will not misrepresent or embellish the relationship between us and you (including by xpressing or implying that we support, sponsor, endorse, or contribute to any charity or other cause), or express or imply any relationship or affiliation between us and you or any other person or entity except as expressly permitted by this Operating Agreement. You must, however, clearly state the following on your site: “[Insert your name] is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to [insert the applicable site name (amazon.com, amazonsupply.com, or myhabit.com)].”
[/quote]

Where is this disclosure on Boing Boing? I don’t even see it buried in the PRIVACY POLICY next to the global mention of affiliate links. It would seem unlikely that Boing Boing is an exception to this Amazon legal policy.

Additionally, the very specific disclosure required would seem to be needed for each Amazon Associate account used on BB, and by the ID in the Amazon Affiliate links it seems that various BBers are using their own accounts rather than sharing a single account through Boing Boing.

No. I am hoping you find an audience worthy of your well documented and clearly actionable complaint!

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The part about the FTC. Totally a dare. And a worthy one! You’re dealing with serious business here, look out!!

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As a long-time BB reader, but very infrequent commenter, I must foolishly admit to not realizing that BB mostly posts affiliate links. Somehow I’ve missed the various times and places that this has been disclosed. Take that for what you will.

[edit to remove a short paragraph on a separate topic and a quick edit of the remaining.]

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Not a stretch for you, and maybe not a stretch for your web-savvy audience, but perhaps a stretch for general audiences, especially those form countries with less developed e-commerce sites and traditions, where affiliates are less understood.

Plus there’s the problem that even if people understand something about affiliate linking, they are very unclear about exactly how the program works and about how—as you just had to clarify—all purchases resulting from the visit via the affiliate link will generate revenue. Yes, this means that if you follow the lube link but then end up buying a Fleshlight, a strap-on, and a ball gag, BB will not only get the credit for those purchase but will be told that people bought these products. I think some readers would very much think this is a stretch, especially from a privacy-espousing site like BB that frequently notes that even “anonymized” data and meta-data can tell us a lot about people.

In general—and I think that this is a point Cory has made on numerous occasions— this is in part because of information asymmetries where people are unaware of just how much information they’re sharing or what corporations may be using it for. Seeing a paid banner ad is something that people analogize to seeing an ad on TV or in their newspaper, and is conceptualized as a one-way transfer of information from the advertiser to the audience. I don’t think these sorts of ads prime people to expect that clicking an unmarked link will subject them to scrutiny on what they buy, or that their buying habits will be passed back (anonymized or not) to the blog owners.

The real answer is that you should take your complaints to Amazon, and inform them you’ll also be lodging a complaint with the FTC if nothing is done.

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This is pretty weak tea, miasm. Way back in post #2 you, with hubristic hypocrisy, said this:

[quote=“miasm, post:2, topic:51967”]
You’ve omitted a very specific paragraph in the guidelines you linked to which, to my mind, elucidates a bit of a grey area into which this type of affiliate linking falls.
[/quote][emphasis added]

You then cited the FTC’s Endorsement Guidelines FAQ example that matches what BB is doing pretty much exactly, conveniently omitting the final paragraph, the one that contradicts your claim:

The part you disingenuously omitted describes what Boing Boing is doing exactly (in Boing Boing’s case the disclosure is buried in the PRIVACY POLICY) and specifically says such a disclosure “isn’t good enough”.

Your attempt to make some sort of penumbral argument, that maybe, just maybe, Boing Boing’s disclosures, which are specifically “not good enough” by the FTC’s very clear example, are some how still within some sort of fuzzy shade of the boundaries of the guidelines is beyond unpersuasive.

The FTC Guidelines FAQ example matches Boing Boing’s situation on all fours, and clearly calls out Boing Boing’s method of hiding disclosure as not “good enough”.

And Boing Boing’s game of hide the disclosure is even more extreme than the example of what not to do. In the FTC scenario the not good enough disclosure is buried, but still in a valid category, such as “ABOUT US” or “GENERAL INFO.” Boing Boing’s disclosure is misfiled under "PRIVACY POLICY’, where nobody is going to think to look for information on which outbound links on BB are paid advertisements or endorsements, or even know that there is anything to need to look up.

Add me as another anecdotal data point of a long time reader who, except when it was stated in the post itself, missed noticing that the links in articles recommending products were affiliates.

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