Please. Let’s not be encumbered by assumptions. They tend to funnel thinking down limited gullies.
Most humans are underrated in terms of capability. There is, for sure, a percentage that has true disfunction, but really, that’s a low percentage.
I live in the UK. Famously, you can take dumb middle class kids and put them through the private education system, and they come out appearing to be bright. The mechanic who serviced my car yesterday is not educated or seemingly brilliant, but he’s great at math for business because when you do something important over and over, you end up just getting it right.
True - sounds like your wife is on the cutting edge of dealing with the people who are or have become dysfunctional. But that’s not everyone, certainly not yet.
What people lack now is opportunity. But it’s there, staring them in the face. Two local 20 year olds - regular kids from not special backgrounds - just hit the local news with their AI firm. They’re not geniuses - they’re just applying what they learned.
As time goes on, there will be more fields where the application of AI will be useful, and will need “plumbers” for want of a better word, to teach AI what to do.
As for exposure to the low functioning working class population. Well, if you’re talking the disabled, the wounded, the cerebrally challenged - yes but not day to day. If you’re talking behavioural issues, difficult backgrounds, drink drugs and freewheeling idiocy - yes, plenty. I grew up with them. Surrounded.
Boringly, the ones who made it out both made a choice to, and applied discipline to make it happen.
As it happens, programming was one of the paths I saw to freedom. Back then it took long hours copying out of magazines. Now, with iOS etc - jebus, I only wish I could take a bite of that apple. But the disadvantaged today - so many of them have a smartphone in their hands - they could choose to wield it differently, to do something special with it.