I’ve shown my parents countless times how to change the aspect ratio with the press of one button on their remote but it doesn’t bother them watching some channels out of whack.
My wife is the same way.
But it drives me bonkers.
Certain things bother people more than others.
As far as motion smoothing, our new Amazon Fire TV came with motion smoothing enabled out of the box, one day I’ll google it and change the setting.
Unfortunately, so many tech companies have learned exactly the wrong lesson from that, and believe it just means you need to force your genius changes on stupid customers to get them past their unthinking hatred of novelty.
It’s not that they don’t know how - adding a ‘switch’ is elementary in software design. They either didn’t want to, didn’t realise it would be an issue, or simply forgot.
It’s less ego and more that each option costs money, principally in test.
For example, if your product takes just one hour to test (really cheap), and you decide to offer just 8 independent on/off options, your test now takes 256 hours. That’s almost 6½ labor-weeks per test.
And yes, bugs that manifest with only a single set of options are not uncommon. sigh