Adobe responds to scandalous news of secretly spying on readers (not really)


#1

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#2

What a bunch of jerks.


#3

That’s an insult to jerks everywhere. These people are assholes.


#4

Well of course it’s in cleartext. Why would they encrypt it if they’re not doing anything wrong?


#6

“We recognized the need to respond to this revelation, but it’s going to take us another week to figure out what we can say that won’t really piss everyone off.”


#7

I’ve responded by uninstalling all Adobe products on all of my computers and phones. I doubt I’ll ever install another product of theirs on any platform I manage.


#8

Flash makes this option a bit of a problem.


#9

@gjbloom mentioned ‘any platform I manage’ rather than ‘device I use’ which makes it sound like he wrangles tech for users.

In such cases, I find a gambit I refer to as ‘the patriot game’ very effective: Simply claim that Flash is a security risk on par with scrounging a crack den for used needles and sticking them into your neck in search of free drugs (which isn’t even a lie) and then insist that, however sorry it makes you, unspecified ‘security policies’ and ‘data protection best practices’ prevent you from installing it.

It’s a technique I learned from the example of innumerable powerful men in positions of (dis)trust and honor…


#10

I suspect that they are facing the more or less fundamental conflict that comes with actually selling DRM tools to publishers; but relying on at least vague, hazy, user, retailer, and librarian assent in order to get their crap installed on end user devices, and compete against Apple’s ‘fairplay’ DRMed stuff and Amazon’s Kindlesphere (does the DRM those use even have a name? It is definitely there; but it seems to be even lower profile than ‘fairplay’ is in the iWorld).

This isn’t just ‘Adobe made a mistake, isn’t sure how to apologize’ (though sending the data in the clear is a pretty damn unimpressive move, and definitely qualifies as a serious and actually-pretty-much-expected-for-adobe episode of incompetence). This is ‘Adobe’s actual customers want what Adobe is doing. Some of them probably want things that are even worse; but taking a public stance in favor of their direct customers is not going to help their penetration of end users and influential non-publisher entities.’


#11

I especially like “expect an update to be available no later than the week of October 20”. So conceivably Oct 25th or 26th, depending on which day you regard as the first day of the week. The data I’ve given here is for 2014, which may be a hasty assumption, because I didn’t see the year explicitly mentioned in the quotes from Adobe’s response.


#12

Eh - so far I haven’t missed it. HTML5 video is rapidly supplanting flash. If I eventually encounter must-have flash-only content, I’ll have something to think about.


#13

I’m disappointed by Adobe. They’ve turned on their customers with invasive data harvesting and forced migration to cloudy software.

There aren’t many good sidegrade options from CS6 that I’ve found but I’ll keep looking. I’m not sure how to replace the suite of Photoshop, After Effects and Premiere. I do like the software. I just don’t like the direction the company is going and how easily they shrug off valid criticism.

I hope there’s some serious introspection going on at that company.


#14

The Boox line is one alternative to Kindles and Nooks, you BYO books AFAIK, it runs Android so rooting and really using the hardware is theoretically possible though so is sneakyness since most users can’t or wont build everything in the OS from reviewed source. Same story with the Hanvon Wisereaders but much cheaper, it runs WinCE, yuck!
I suppose one needs to be able to buy books from some source though I don’t like to buy with DRM and then have to rip that.
I remember there being some real FOSS alternative firmwares which are a far weaker alternative to relaxing and simply enjoying the product you just paid for by rewarding a manufacturer who puts a user friendly and user secure OS and software on their device.


#15

Maybe I inferred too much I was thinking he meant for example you’d have to remove Google Chrome, and who knows what else that contains Adobe products.


#16

I hear they are targeting the second Thursday next week.


#17

Yeah, exactly, they’ve got the problem that any explanation admits that it was a purposeful and deliberate design decision taken because the readers aren’t actually the customers, they’re another product from Adobe’s perspective. People might have an easier time accepting that dynamic with free services like Facebook, but when that dynamic is included (and secretly, no less) as part of a product that they’re paying for, it’s going to rightfully piss people off.


#18

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