Originally published at: Couple's $2K ordeal: Airline rejects passport over small coffee stain - Boing Boing
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It appears Virgin was trying to avoid a potential fine.
It also appears that Virgin doesn’t understand the cost of bad publicity, which is a lot more than $3290.
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Let me guess. The airline just happened to be overbooked on that flight and rejecting someone at check-in turns out to be cheaper for them than at the boarding gate?
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Mr Ferres’ definition of microscopic is different.
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That is rather the sort of paper stain that might make a border official stroke their chin and say ‘not the best forger, was he’.
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Passports have all sorts of anti-forgery tech in them, so it seems like stains shouldn’t matter.
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Yeah, but jobsworths are jobsworths.
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Which is why it is easier to take a genuine passport, amend it, and disguise your amendment.
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Just remember to use the right type of staples (or string where applicable) when you make an assemblage.
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If you can amend the encoded printed data and the RFID successfully then you certainly don’t need a coffee stain to hide your work.
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Is it though? In theory customers can boycott an airline over stuff like this, but they’ve all done crap like this by now, and depending on where you’re flying, you may not have much choice of which airlines you can pick. I try to avoid flying at all, but even so I was recently put in a circumstance where it was the only option and my only choices were United or Delta, both of which are rife with customer service horror stories just as bad as this one.
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No. Bullshit like this from Ryanair makes people think their flight is even better value. It must be if they are such cheap bastards as that.
People don’t seem to get it. Plus they (the airlines) lie constantly and spend a lot of money doing it. Why not? The whole industry from appetite to asshole is state subsidised.
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