Okay, it’s far from the worst hold music I’ve heard, but we as a civilization need to shift to using visual cues to let people know they’re still on hold.
“Am I still on hold? Have I not been dropped? I’ll just glance at the phone and see if the visual hold cue is still blinking and then return my attention to this banana while I listen to my own playlist.”
It ain’t rocket science. Surely even we in our sorry multidystopian failure mode can achieve this.
Actually, a blinking banana would make a pretty good hold cue.
