Ford Bronco dealership accidentally sells a demo car to a man, then insists he give it back

I got a bottle of 23 YO Pappy years ago as a present for around $500. Now I think they are $7500 if you can get them. A little while after that I had a vertical of Pappy (10-12-15-20-23) but over the years have consumed most of it. It’s great and the other wheated bourbons don’t seem to be able to recreate their trick. I still think the 12 year (my favorite) is worth what they are getting for it, just, since I don’t drink a bottle of bourbon all in one sitting and a high end bottle of wine can easily cost more.

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The sales side of dealerships is completely independent of the service side. Service likely has no idea what happened with the sale. Even if they did, they have no motivation to lose a moneymaking customer. This is why I cringe when people think they should pay a higher price at their local dealer so that they will get good service.

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I was once talking to the ex-head distiller at Maker’s Mark and he mentioned something about wheat being added on the cold side of mash-in (post “boil”) because a certain molecule unique to wheat was destroyed at high temps. It is apparently reactive with a barrel extractive (cis-oak lactones, iirc) and has profound net benefits over longer term aging. Like an ass I didn’t write it down and now he’s dead (RIP Dave). I’m going to try it out soon.

The other factor is that the Van Winkle stock that they bought was actually distilled by the Van Winkle family. Despite their titles, most distillers at larger distilleries never lay their hands on a still (and they’re mostly software-driven anyhow). Capability goes a long way in producing legendary products. Everything else is facsimile.

Definitely. When most things are mass-produced (and a lot of those things are really good), to be true outstanding you almost have to be handmade.

I was just moving my wine and spirits over Christmas and passed this coming out of the kitchen where it was still sitting on the counter. Still smells nice!

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Interesting that this thread has now comprehensively conflated a story about a car with many observations about drinking alcohol. Not things that usually accompany each other well. Seems to have worked here. :wink:

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That would only apply to certain models of Ford Mustang…

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If he did have to surrender the car, I hope there would have been time to pack it with Annoy-A-Tron’s (and maybe some raw meat).

If they try that, it’ll cost them SO. MUCH. MONEY. Even a moderately crappy lawyer would have an easy time of ripping them to shreds.

Well, if it wasn’t theirs to sell (due to their contract with Ford) then potentially the sales contract could be invalid – the lightweight version of the dealer selling stolen goods. But it’s extremely unlikely they would actually go through the legal challenge to contest the contract in court which would take too long, cost too much, and I would guess end with the dealer holding the short end of the stick since the buyer acted in good faith whereas they would be explaining to a court about how they violated their contract with Ford.

I also think this is possibly a case where auto manufacturers take advantage of dealers to make them look like scumbags (which isn’t hard since so many are!). But Ford creates lots of strict contract deals with their dealers, threatens sever penalties if from unfavorable car allocations up to terminating their franchise if they don’t follow them. But if it blows up and makes the news, Ford can just come in and say things like “as soon as we were made aware of this situation on Dec. 29, 2020, we made sure the customer is able to keep the vehicle.” Making Ford the heroes and the scummy dealership the villains. This doesn’t mean the dealers aren’t assholes, but always remember they are playing Ford’s game. If the dealer had instead tried to make this right from the start and contacted Ford before the news got wind of it for permission to sell the vehicle, its possible Ford would have told the dealer to go suck rocks and get the car back or risk not getting any more Broncos.

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A long time ago I leased a Toyota 4-runner. When the lease ended I decided to convert the lease into a purchase. The junior sales guy that did the paper work made multiple mistakes that required me to return to the dealership 4 or 5 times to authorize the corrections. This ended up taking so long that that the lease department issued another bill since the vehicle hadn’t been returned to them and the paper work to purchase had not been completed.

When I got the bill I went in and complained to the head sales person. They tried to explain to the leasing office what happened but they failed. So to smoothe over the junior sales guys multiple failures the head guy wrote a check to cover the extra lease payment. All was well I thought…

Five years later I was contacted by a collection agency. They said that the dealership had gone bankrupt and they had bought all the outstanding debt and I owed 1 lease payment + 5 years of interest. WTF?

After much digging I found that a year after the sales office had paid off the extra payment, someone else in the sales office found the payment and decided they didn’t like it and somehow reverted the payment so it looked on paper like I had missed a payment. No one bothered to contact me. I was so damn pissed and since they went bankrupt I couldn’t even go back to get help or at least yell at someone.

The collection agent was very understanding when I laid out what had happened and showed her supporting documents. She also very politely explained it wasn’t her job to make judgements. Just to hound me until she got the money or 7 years elapsed. So she then called me nearly everyday for the next 2 years until one day the calls stopped. What a nightmare I had no part in making.

I’m so glad I don’t own a car anymore.

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The Bronco is brand new and hotly anticipated. It’s possible it was a loaner from the manufacturer, or more likely a display piece that was intended to drum up orders and interest. I’d imagine this salesperson is in deep shit right now.

Not saying this is what happened here but any of these scenarios seem plausible to me.

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People buy brand new cars?

Well, the obvious one to me, would be to turn up at the guy’s house with a brand new vehicle, with a few more options than the one he paid for, and a full tank of fuel, and ask nicely if he’d care to swap.

The argument I’ve heard is that it’s easier to just pay the dealer £x per month, and if anything ever goes wrong they get a replacement vehicle. Then every few years they get an upgrade.
Personally I buy a cheap second-hand car, and then keep it running for longer than anyone else thinks is possible. Last car cost £3000 and lasted sixteen years :slight_smile:

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When Ford revived the Thunderbird then introduced a new supercharged model, I bought one before they were in production (1989 Thunderbird SuperCoupe) through a leasing company that my dad did business with. They were required to deliver it to a regular Ford dealer located near my home. When the car arrived, they were extremely hard to get, so the dealer (whose entire involvement was to hand me the keys) parked it right out front - beautifully prepped and polished. When I picked up the car, they were really unhappy that I had gotten there so quickly. (picture is not of my own car, but the same color)

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