The computer industry should be well aware that they create or at least exacerbate this problem themselves by marketing computers as appliances and entertainment products instead of the tools that they actually are. But they do it anyway because flashy widgets sell more units than tools.
I agree that ignorance is generally not good, and we should encourage better education. But I also think that for most people, computers are a solution looking for a problem. But the marketplace won't acknowledge that, because they want sales and happy customers rather than solving real-world problems. Also, companies (and increasingly, governments) are bottom-line-chasing cheapskates who prefer to automate everything because it improves their own profit margins - NOT because it is what all or even most people want.
I bet that the statistics for being able to use a multimeter or oscilloscope are even worse.