Powerpoint creator Dennis Austin dead at 76

rebuilding UIs around newer versions of operating systems

This is the bit that pisses me off most. Why can’t they allow those of us with older but perfectly serviceable hardware with many years of life in it to just stay on the OS version we are on?

I might mind being forced to upgrade slightly less if they just left the applications alone. That UI works, is familiar to millions, all of whom have developed their own workflows to exploit the app the way they want to exploit it.

But along comes an OS upgrade and all of a sudden things are missing, new things with absolutely zero explanation are added and things have moved. When was the last time an upgrade had a manual or even a list of new features and what they do and how to find/use them, let alone an explanation of how to do the thing you used to do with the now missing feature?

Every day I have to quit Microsoft Update simply because I am using a version of Office that does literally everything I want or need, and I have no intention of test driving a new version until I can be productive again.

(The shorter version of this rant is probably a few choice words that include “lawn”.)

Also, since I retired I have used PP probably twice for actual presentations. But it’s a pretty good ‘amateur’ artwork tool for designing posters, handbills, adverts etc. and I use it for that regularly.

ETA and while I’m in rant mode on this topic, why CAN’T we just be allowed to carry on using back-level, perfectly stable versions of operating systems? The moment you have any query or problem it’s jut an excuse for customer support to say “oh, we don’t support that version any more, come back and talk to us once you’ve upgraded, if it is still a problem” when 99% of the time it has absolutely nothing to do with the version being used being ‘old’ and upgrading alone won’t solve it. I accept is is not ‘supported’ in the sense of new releases, latest security whizz-bangs etc, but why can’t customer support just look and see if there was an answer back then to this issue?

Sigh. I know why, of course. Late-stage capitalism’s refusal to indulge in actual ‘customer service’ if it in any way dilutes maximisation of profit by having a trivial cost that can otherwise be avoided. And they wonder why there are fewer and fewer loyal customers, and revert to asking me ever damn time for a review or whether I would recommend them. I stopped playing ball with that long ago and when I do post reviews it is only because I have been moved to post a negative one, and I always explain precisely why I wouldn’t recommend them under any circumstances. They don’t care but it makes me feel a little better. :wink:

11 Likes