There is a pretty damn sharp soft-pedal halfway through:
"I don’t think a free society is compatible with an organisation like the NSA in its current form."
It was pretty cool to get to visit, and the people I met seemed really nice, sharp lot, asked good questions, definitely no sneering sadists or demented henchmen, or even a volcano lair, so they couldn't be Evil.
It's really very unfortunate; but it isn't exactly news that you can run some very nasty operations indeed with a workforce composed almost entirely of quite decent, personable, people. (And, since the NSA is, if not the most sophisticated, one of the world's most sophisticated computer surveillance operations, you don't even have a choice about running it with a staff heavy on very, very, sharp techies.) It would be handy if the NSA were a blameless pawn of 'Washington'; but the fact that it's a very pleasant day trip certainly tells you nothing to that effect.