We don’t know what the full $1.4 million full award was for. The actual payment for the app was $336K the rest could be any number of things. A large portion is probably device and ongoing support costs. Or it could have been a completely different thing.
There’s an RPG calculator app that I got back in my first flush of enthusiasm for my iPad, that will roll in any random integer range you like (as well as the regular D&D types): d2, d13, d241*3+15, whatever. Only £1.49 in UK money, maybe $1.99 in the US store.
As someone who’s visibly Jewish, having some blueshirt at the head of a TSA line look at me and my family, consult his ipad, and then tell us to go to the right or the left doesn’t exactly fill me with dread, but it definitely pushes my “cultural cluelessness” button.
Then again, we demand a lot of documentation. Would it be nice if that app was compatible with everything? Want to trust IBM, or would it be good to see proof? Do we want proof the vendor is actually producing a product, and not just running off with the money? Do we want them to hire union, women, minorities? All of that requires documentation.
The alternative is a government that just turns a blind eye.