Lucky for me, I didn’t have to do it – I ran the Remedy system that the help desk used. According to the help desk’s supervisor, though, the end users were older than average, and whatever website they were trying to reach often turned out to be porn.
But I did have to deal with Netpliance staff and I can’t say it was pleasant (they probably wouldn’t have good things to say about me, either).
More stories…
And I just remembered ConnectSouth Internet (in Austin). A substantial number of my coworkers left to go work there. Pretty soon I was getting calls at home from them, about coming to work there. It turns out that one of our former managers had put a bounty on my head, so to speak, to recruit me to the new company. I stayed put, because I’m lazy and/or set in my ways. A few months later, ConnectSouth went belly-up and a bunch of the employees came back to their old jobs.
ETA:
At the other job I had (the one where we faked employment for the tour), after things had wound down but before they shut down completely, I found everyone’s public trust clearance paperwork in an unlocked file cabinet.
I don’t remember, but maybe they wanted the Digital and Altavista assets that came with it? And now I can’t remember HP’s product that we used for network monitoring and discovery… (EDIT: It was OpenView.)
