Error 53: Apple remotely bricks phones to punish customers for getting independent repairs

The problem here, I think, is not the feature, it’s that the secrecy around it turned it into a misfeature.

If they’d advertised “physical tamper resistance” among the selling points

If they included a warning in the package “tamper resistance feature means that work by non-Apple authorized repair services may be mistaken for tampering attempts, and lead to the phone being disabled”

Then it would be purely a feature. Maybe a feature some customers don’t want, but can make an informed choice about. But by concealing the feature prior to sales, and only even revealing it after being repeatedly pressured over it - Apple turned what could have been a feature, into a landmine.

15 Likes