Originally published at: https://boingboing.net/2024/05/06/qantas-coughs-up-79m-for-selling-tickets-on-already-canceled-flights.html
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We can sell tickets for non-existent flights and pocket the money without any additional costs.
“No, really. There is a plane! It’s just invisible!”
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FYI, per the CNN article -
The payout, however, would pale against the net profit of 1.47 billion Australian dollars that analysts on average forecast Qantas to report in the year to end-June, according to LSEG data.
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Your satire is obsolete. They didn’t have to spend time bribing people to get a massive taxpayer bailout.
They were given $2.7 billion AUD, no questions asked, no need to repay, no application needed.
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Things were going just fine until the front fell off.
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So we’ll just tow it outside the environment.
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Don’t the customers get a refund for these canceled flights? How would this result in an sort of profit to the company, except in the case where Qantas failed to issue a refund and the customer didn’t follow up?
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Ah, I see you’ve never navigated a Qantas refund. They are a thing of horror and wonder.
The usual way: make refunds tricky.
- Issue a voucher for future travel that has an expiry date. Very effective in Australia, where a lot of flights simply shut down.
- Make it complicated to access the voucher.
- Make it hard to pay using the voucher.
- Make it very easy to pay any other way.
- etc.
Lots of people don’t fly much, and after the first or second failed attempt to use the voucher, it’s expired.
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Once they were an airline most Australians were proud of … no longer.
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And on top of all of that, even if they do eventually have to give a refund, they can use the money to make more money/offset expenses/etc, so they can extract benefits from it even if they don’t keep it with a voucher scam.
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