Originally published at: Westgate Resort Vegas hit with bogus smoking fee allegations - Boing Boing
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Westgate is a time share corporation. The evil is baked in.
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Sounds like a case of “the technology is always right”.
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Ah, but is the technology resistant to having a fire ax put through it? /snark
Owned by RW scumbag and sex pest, David A. Siegel.
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The name did sound familiar…
No relation to Benjamin “Bugsy” Siegel though, despite the ‘fraud in Las Vegas’ angle.
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If the resort is uncooperative, time for a credit card dispute.
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It’s clearly fraudulent, after all. 
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I wonder if the detectors have a sensitivity control that’s been cracked to the max? (The increased revenue from false positives is only a happy coincidence, of course.)
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Looking at the FreshAir web site (pdf link to their brochure), they claim to be able to avoid false positives (candles, etc.). I confess I’m a bit skeptical.
They also use a “Multi-Floor Las Vegas Hotel” as an example of a client that benefited from FreshAir technology, with 12 times the cleaning revenue. Odds that this is the Westgate are high.
I assume they were told that FreshAir would pay for itself blah blah blah, and then management cranked the settings all the way to the top.
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They use the cheap unreliable technology, because it’s unreliable. They get to save money, and claim inarguable evidence when the technology fails.
You see this all over tech. There’s a cold calculation that cheap, crappy and unreliable is “good enough” when it means you can derive more profits out of it – as long as it’s not exposed as such in the courts.
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Tech is an enabler, and the attitude is widespread. You see it in things like automatic parking fines being applied to people who drove into the car park, found it was full, and drove out again in 60 seconds. Fees for carry-on luggage deemed oversize although it fits into the test cage, because it’s got a zip expander. Charges applied to people who need their boarding pass printed out. Roads which are randomly closed to particular types of vehicles at particular hours of the day, and you get a fine if you don’t see the signs about the conditions. Criminal cases against people who inadvertently buy the wrong train ticket, or in some cases, aren’t able to buy a ticket because the machine wasn’t working, and they get detained while walking to the fare adjustment office.
It creates an atmosphere that companies and governments have set up deliberate traps to milk citizens of additional revenue through these penalties.
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