I signed up as a KS backer for Ouya within the first week of the campaign. 2 weeks ago I threw in the towel and demanded a refund. And I had to demand. Repeatedly.
The company repeatedly failed to deliver on promise after promise, the customer service department is woefully inadequate for the task at hand. The users who did receive their units reported mixed experiences at best. I'm now proud to say that I have nothing whatsoever to do with that company.