Holy crap. I work in a building with chronicle failing elevators. Our supervisor got stuck for 90 minutes once. I gave him an elevator survivor award. It happens regularly enough, we joke about peeing before using them, just in case.
Maybe we were doing it wrong. Maybe we should have all panicked, and freaked out? I mean, who knows what could happen in an elevator that is safely stopped, and closed? Are there secret elevator monsters? Did we just dodge a bullet?
America, you are off the hook. These tourists were Canadian.
(America, you are still on the hook for Geo W Bush, the Iraq War, Trump, and whatever felonies/atrocities Trump commits over the next 4 years, though.)