How much is your ISP ripping you off? New Netflix speed test tool Fast.com can answer that


#1

[Read the post]


#2

7.2 for both fast and speedtest.
Time Warner, I believe I am on the 7mbps (1mbps up) plan for $35. Late nights I know I will dip down to less than 2 mbps with terrible lag.

Fiber was installed to my house, but I don’t want to pay $50 ($15 more) a month for 12x the bandwidth I’m not going to use (2 person household). However, the $50 fiber plan does include 100mbps both up and down, and uploading numerous large picture files lately has me thinking maybe it would be worth it for the upload bandwidth. Doesn’t seem like Google Fiber is really interested in stealing customers like myself, but it does appear as a good value for large family homes with a dozen streaming devices and TV packages.


#3

I dig the minimalist interface here. My preferred speed test tool for normal use is http://speedof.me


#4

I have Cox at home, it consistently gives 53-55 mbps. Of course that’s for $75 bucks a month though.


#5

Is anyone getting different readings with Fast?


#6

I am. 49 MBPS with Fast. 69 MBPS with SpeedTest. BendBroadband (owned by TDS).


#7

I’m at 20, with Comcast for $78/mnth (only internet, no cable telly). I gather that’s slow? I can’t remember what I was promised when I signed up.


#8

Broadband ripoff only starts with speed, it’s the colluding price structure that insures going without phone or TV saves you no money at all. I have both Comcast & FIOS available, and there’s no competition whatever between 2 completely different technologies. Meanwhile Comcast’s profits allow it buy up everything in sight.


#9

“If results from fast.com and other speed tests often show less speed than you have paid for, you can ask your ISP about the results.”

But aren’t there a bunch of factors with internet speed that have nothing to do with throttling? When I have run speed tests at home I get results all over the place depending on whether I am on a laptop with an ethernet connection to my modem to whether I am standing at the edge of my property getting a one bar wifi signal on my 5 year old iphone. Isn’t this going to lead to a bunch of people complaining erroneously when really their problem is their nearly obsolete hardware or distance from their router? Can someone clarify?


#10

Yes, there are going to be some people that don’t quite understand how this works, but more importantly they are calling in and complaining for something that the ISP should not be doing any way. This just helps further arm the people with proof.

Grab one device, run speedtest a couple of times to ensure you get the same values. Then, without changing devices or your location, run Fast to see if your value changes. If it does, that means your ISP is throttling your netflix bandwidth.


#11

20 is fine, live with 7 and sometimes have netflix HD and other devices streaming or downloading at the same time. You are paying quite a bit though, depending on the number of streaming devices in your house, you may be able to cut your bill in half by decreasing your bandwidth.

The thing about this test is, it allows you to verify whether or not your bandwidth is getting throttled when/if you watch netflix. So when you are on the line with helpful customer service rep telling them you want less bandwidth and a cheaper bill, you can also give them hell for shorting you on your speeds. Keyword being “fast.com” when talking with the CSR…


#12

Heh, for my google fiber connection fast.com shows 880 Mbps. The Ookla speedtest google fiber links to (tests against a server hosted on Google fiber’s network) give 936 Mbps up, 939 Mbps down. beta.speedtest.net (no flash) testing against a server at a different ISP gives 739 Mbps down, 651 Mbps up.

Single point measurements can always have skewed results. Best to check occasionally and at different times to get an idea of a baseline result.

Also, never test with a wifi device unless you are testing the wifi limits, not the ISP bandwidth limits. My wifi devices are all over the place depending on the age of device and the capabilities of the router.


#13

Yes, 9.7 with fast.com and 11.2 with speedtest.net via AT&T DSL.


#14

Does it get in the way?

Netflix would like you to have 25 Mb/s for each member of the household so they can show 4k video streams.


#15

And that’s only because I’ve got the slowest connection speed my ISP provides.

/ I’m paying for 100/50 - speedtest shows it as 130/58
// oh, and it’s a vanilla 'Net connection. Almost all ports open. No caps.


#16

Nah, usually not, except that lengthy streaming videos sometimes burp. I don’t usually have more than one device running at a time (all wifi, btw).


#17

I’m showing 179 on SpeedTest, 182 on Comcast’s Xfinity checker. That’s typical for my connection. Fast.com shows 120.


#18


spot on. But quite honestly, netflix probably considers anything less than 10 to be subpar.


#19

:jealous:

You should sue. Somebody’s lying to you.

It probably costs less than my connection, to boot!


#20

It isn’t really a fair comparison, is it? Fast uses a fixed block of servers (I think they are Akamai nodes that Amazon leases), whereas Speedtest finds a server near you from a vastly broader set of nodes. (You can also manually choose a server in Speedtest, which is sometimes interesting.) Where I live streaming has to travel across the Pacific whereas there are Speedtest nodes within walking distance, I can’t really blame my ISP for the speed difference.