"Hello, this is Ono but..." (Ono is probably a last or business name)
"what's the problem?"
then the owner tells the bird "you're a bit too quick"
the bird says "yes", as people do in Japanese to show they're taking in what you're saying
the owner says "so you have to be careful to wait until the phone has rung before saying 'hello'"
parrot says "Yes, I understand"
owner says "do you really understand? you gotta say it like this 'hello, this is Ono in Gifu but...'"
parrot says "Yep, got it"