Dell reset all Dell.com customer passwords 5 days after cyberattack, didn't bother telling customers at the time

boing
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Originally published at: https://boingboing.net/2018/11/28/dell-got-hacked.html

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I’m probably never going to buy another Dell. So, why can’t I delete me account?

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Forced reset of customer passwords…

vs.

Ignoring and pretending the breach never happened.

I would go with the former.

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I seem to remember “protect customers from cyberattack” being a choice at one point and time.

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A win for those hackers with the presence of mind to first alter the (password recovery) email address then.

Jolly good.

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Of course the forced reset via email link is not working now.

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