They can clean up their act with the paper mail, too.
I’m thinking what happened is that I share part of my name with a family member (in another state) who is more (if not much more) likely to oblige. I finally noticed they weren’t quite using my full name, but it could’ve been theirs.
ETA: A day later, as if on cue. That makes 4 in 2 weeks. (Before that, Turning Point was the repeat offender.)