@IronEdithKidd wrote: You answered the HIPPA question incorrectly. If the service is available 24/7/365, it is also available daily from 8am to 5pm. Your answer suggests that the service would only be availabe from 5pm to 8am or not available at all.
Here’s what happened. I took the test, answered rationally, and was informed that my answer was incorrect and that I was required to change it. I followed instructions.
But then I sent this message (here cut and pasted from my records & redacted) to the quiz author:
XXXXX,
I have answered the questions as required, however, I feel obligated
by the XXXXX code of ethics to point out that the HIPAA quiz grading
is broken.
The question “The XXXXXX Hotline is available Monday through Friday
from 8:00 a.m. to 3:00 p.m. EST” is required to be marked “NO”.
Obviously, since the Hotline is in fact available twenty-four hours a
day, seven days a week, the correct answer to this question is “YES”.
Perhaps the question is missing the word “only” between the words “is”
and “available”? Changing the phrase to “is ONLY available” would
make the test grading correct (reference: Aristotle, Peri Hermaneias,
chapter 7).
Do you like the cite? I thought it rather a nice way to point out the error, since I normally work with engineers who are pretty rough with their communications.
The result was that I was verbally reprimanded by the Director of Human Resources, who informed me that I was never to put such a statement in writing again (in the future, I am to use the telephone, because written missives are rude and impersonal). Furthermore, she informed me that the quiz was correct, would not be changed, and it would be against my best interests to argue the point.
See, some people, once they’ve staked out a position, are incapable of changing or backtracking or admitting any possibility of error. Pan up to see more examples.