Let me demonstrate something.
“A Karen called my work this morning for help. SHe was very nice & reasonable. When the woman she spoke with explained that she needs another document to confirm some information, she asked, “Isn’t that already included on what I sent?” She said, “No.” Karens don’t like “No”.”
I don’t have a problem when misogyny is pointed out and it shure may make that extra spicy, but I have a problem of the kind “look who’s talking here”. Because the way “Customer Service” is set up (and I don’t even need to know which company or product) is set up to minimize the interaction with customers as much as possible by making it as unpleasent as possible and the service people basically powerless. They have a process to follow, the customers have a problem to fix, often those two don’t go together, and it becomes a bureaucratic nightmare. It is obvious the guy in that little story had previous contact with the customer support in question and is living in this nightmare when he is told that there is basically another document missing. If you cannot understand how that gets one to explode and how that is why he wants to someone who actually can do something outside of the process, someone with more influence - say a supervisor and not someone that in their obliviousness and missing empathy (all by process design). The shame is that the supervisor doesn’t have any of those power, they only see their job as conflict resolution and the customers that are driven to nervous breakdowns as just basically evil.
That story telling is just a little bit one sided, and I can empathize a little too well with the “customer” in question and get the feeling this “Mysogynist” or in my retelling “a Karen” story is just one more step in dehumanizing “consumers” because they are not customers anymore.
So strangle away.