FWIW, w-a-a-a-a-a-y back in the early part of my career, I worked at the help desk that supported (what was then) CPS’s new, custom application* where they did all of their work. All of it – intake, assigning a caseworker, investigation, placement (if any), etc. The whole thing was intended to completely replace the paperwork and any other IT system that they happened to be using. Presumably this was based on some mandate, so if they’re not using whatever system (hopefully!) replaced the one I supported, there may be a legal issue for not doing the recordkeeping the way they’re supposed to.
Obviously this is the way lesser evil than them following an executive order to persecute families, but perhaps it’s the one that a judge will use to tell DFPS to cut this shit out.
(ETA for other quotes)
*(That the application was a muddled mess is a story for another time. Same help desk I’ve previously described.)
