i understand her frustration. you have to make an appointment, just to grab the smallest little shit like a screw that fell out of your laptop. itās just dumb.
appointments for Helpdesk & shit ? sure, make one, iāll it down, show you my probmen and you can fix it.
but if its just a part or warrenty āget me a new oneā you shouldnt have to come back the next day.
Theyāre taking the hobbits to Isengard! (Also)
Just wait until the kid is old enough for parent teacher conferences, thatāll be something else.
Lady, you canāt just walk in here and get a part. You have to audition like everyone else.
Fuckinā AppleCare.
Whereās that katana when you really need it?
Wellā¦did she get it? Did the geniuses deem her worthy?
Maybe sheās an aspiring actress (see: Tobias Funke) and thought āpartā meant āpartā as in acting, and is putting on a show so that she will get said part. This is, of course, contingent on the unfilmed following part of the conversation in which she yells āIāM AN ACTRESSā and begins sobbing loudly.
George Lucas upper right corner?
I have to admit that the one time I tried to get my wifeās computer worked on there, I acted just about the same way, based on the BS line they gave me about aftermarket RAM causing the motherboard fan controller to fail. I ended up bringing it home and modifying it with a big power resistor sticking out the back, but it worked and cost me nothing.
Iāve noticed that Apple Store will always open negotiations by taking a whack at you with some generic line to try to blow you off. Maybe itās only me, maybe itās only Applecare customers; the latter would be quite immoral.
Once, the āGeniusā started leading in to a question about my third-party RAM and I quickly shut him down by āremindingā him (he knows damned wellā¦) that there are instructions in the freaking manual about how to upgrade the RAM (non-Retina Macbook Pro) and that itās a user-serviceable component.
Another time, they had nothing on me, so they tried to accuse me of not cycling the battery often enough (!!), thus degrading its life. I calmly pointed out that I had been, in fact, cycling the battery, on average, once every two days and offered to help him with his arithmetic.
The key to surviving (and thriving) in the white lucite jungle is to always maintain oneās calm assertiveness. Itās not fair, and itās quite ridiculous, but it works and itās what you have to do. Keep calm, repeatedly ask for what you want, hell you can even just repeat it verbatim, over and over again, even thatāll work. Go for a little bit of snarkiness iff that helps you keep grips on the situation. Wear decent clothes. Whatever.
Keep calm
In my experience, depending on the situation itās sometimes better to freak out (a little). I tend to let them know how much money Iāve lost, etc. dealing with the issue (if itās Appleās fault) and if that doesnāt goose them, Iāll raise my voice a bit (nowhere near what this lady did though) if they start stonewalling my ass. It sometimes pays to be stubborn and fierce as long as you have right on your side. However, if you waltz in there after youāve spilled a bunch of liquid on your laptop, then forget it. Even groveling wonāt save you then.
That said, Iāve had mostly very good experiences with Applecare where they really do seem determined to help fix the issues. Then again, it could be that I frighten them a little.
You think with a statement like this you can have the part?! You can have the chicken.
If a freaking talking cow walked into my work Iād be frightened 
So I loved the melody of her shout. So I used it to write a song.
It would be nice to have some musical accompaniment but she didnāt so itās A cappella.
Here is the link
Check it out.
She does look a lot like Miranda Hobbes/Cynthia Nixon!
An appointment? How pretentious. Fuck them and YOU GO lady!
Itās sad that when youāve had a really shitty day, probably with kids driving you up the wall, and youāre at your witsā end, and when some asshole at the Apple Store fobs you off and, in a vulnerable moment, you lose your composure just a bit, the first thought that pops into other peopleās heads is āI can humiliate this woman on the internetā? (I know thatās a mouthful, sue me)
Why the need to record this?
Of course since this is a vine, it leaves out the 1/2 hour of reasonable complaint, answered by Genius BS, that undoubtedly preceded this outburst.
