I agree, said as much the first post. You can pair it with a tip, but in lieu of one, you are an asshole.
I can’t find the original blog posts where the guy goes through what happened in more detail. But you can get an overview here.
Ironically, the people most upset with it were some customers. I think some people naively think that tipping is the only way to get good service. But in Thad’s Experience, servers did the best they could all the time. They knew if one person didn’t or under tipped, the next person would tip/over tip. No one is killing themselves for your 20%.
I’ve seen several articles where tipping is slowly being done away with. I think it will eventually happen as it really is just a PITA for everyone.
Personally, I tip, but I don’t like doing it. I’d rather just have the base price. Exception would be struggling places I enjoy I put in money, like the archery range my kid goes to.
Restaurants are notorious for having thin margins. But yes, if one increases the pay roll, and then increases the prices, while removing the tip, then it all evens out.